How to shop in the Homeplus website and get it delivered to your door in Korea!

This tutorial aims to teach you how to shop in Homeplus online website and get it delivered to your doorstep. This has been tried and done many times for the delivery to the KDI School Dormitories, so I am sure that its possible and that it does work.

So first, I assume that you already:

  • Have iPin and certificate
  • Registered for online banking and have your bank codes card.
  • Have registered the Homeplus username
  • Have added your address to the site.
  • Have installed all of the [useless & annoying] security software.

If you already have this, all you have to do is logon to the website.

Click the red marked area to login

Click the red marked area to login

You will get a popup. Be sure to enable them. Type your user in the first box and password in the second box and click the big white button next to them. “Lo geu in”

type your user and password

type your user and password

It is important to log in before you actually do any shopping because depending on your store it will show you the inventory and promotions.

After you log in, you will see part of your name and the city.

After you log in, you will see part of your name and the city.

Once it recognizes the place, then time to start shopping! It shows the inventory that can be delivered to your door from your local store, so now you can browse. Remember that you cannot buy alcohol online 😦

To browse, search for what you want in the search box typing in Korean or in English. Most things will not show up in English, but some will.

In my opinion, the best way is to go through each category. Mouse over to open the shopping menu.

Mouseover to expand the menu

Mouseover to expand the menu

The 7 items listed on the left are the categories that are available. Using Google translate for speed, we see this:

Homeplus shopping categories

Homeplus shopping categories

The last category that doesn’t translate is Baby.

Click on one and check the items. Using google Chrome you can see all the translations. Don’t use it always because it ruins the layout of the page, just to see what things are. Plus, it doesn’t work with everything, since a lot of text is embedded in images.

Category tree

Category tree

OK so, let’s say I want to buy some blueberries! Click on blueberries and you will see the subcategory page.

imported berries category

imported berries category

You will see items listed with an image, a price, texts, and below a box number to indicate quantity and a white button.
The text is the name of the item, a description, and sometimes they have green text which indicates some sort of special promotion or some discount event. If they have a crossed out price, they have some discount that is applied and you can click the green tab to see why. The orange square shows how much you are saving.

So, just select the quantity and click the white button, it means “add to cart”.

To the right, you will see a column bar. The red number is the number of items in the cart. click it and you will see the items in the cart.

sidebar

sidebar

Shopping cart.

Shopping cart.

To browse I suggest you use the integrated google chrome translator. Its fast for seeing what the categories are.

Personally I hate carrying heavy things to my house. So I order them. Some 20 kilos of rice for a year, liquid laundry detergent, toilet paper because its too bulky to carry on the bus.

Click on the categories. I translated one to Spanish so it is clear that it translates other languages just good enough to get an idea of what things are there.

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When you are browsing categories or search results, you can order by price. This is one of the great features in online shopping so you can skip all those pricing techniques and reduce information asymmetries. Click the second to last button from right to left, to sort from lowest to highest price. The last button from the right is to sort from highest to lowest.

Tools

Tools

Then easily choose your deals! 😀

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It’s embarrassing to be seen on campus with 12 rolls of toilet paper. Specially if its the 4,900 won kind! 😛 must order delivery—

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The on-campus washing machines are front door drum types and work better with drum detergent, like this cheap one 3 liters for 5,500 won. Liquid detergent doesn’t need softener! (ka-ching!)

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You must be crazy to carry 20kgs of anything around the city. Delivery is a must for things like these.

OK so, lets say you picked everything you want and you’re finished. Click the shopping cart button to display it. Click the green button at the end to check-out.

check items and click the highlighted button to delete.

check items and click the highlighted button to delete.

You will see a bigger, more detailed cart. Sometimes they will show messages under some items like these:

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The first one is saying that if you buy more ingredients in a list you can get some discount. The second one is a 1+1 (which is buy one, get one free). Its telling you that you only added one and need to choose how many you want to get. click there and choose add one more to get two (paying for one).

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take advantage of the 1+1

check all items

check all items’ “what to do if we’re out of stock” marker. The first option is ‘replace it and bring me anything similar’, the second option is ‘don’t replace! if you don’t have it, I don’t want anything!’

Left option: no bags. Right option, how many plastic bags? (bags are not free)

Left option: no bags. Right option, how many plastic bags? (bags are not free, price is added to total. each bag is 50 won)

After you are done with this, click the green button below the total. If you get an error message, you didn’t check all the boxes before or the promotions.

After you go to the next screen, you need to choose one of these:

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Left option: Deliver to my house. Right option: I’ll pick it up at the store.

We’ll select “deliver”, and then below we see the calendar for available delivery window times. Choose when you want to get it.

They do come around those times, sometimes earlier. They do call you before going and when they are there.

They do come around those times, sometimes earlier. They do call you before going and when they are there. First column is TODAY.

Make sure your address is OK. Add any message in case you need to give special instructions on how to find your house. The delivery people don't speak English.

Make sure your address is OK, should be filled automatically. Add any message in case you need to give special instructions on how to find your house. The delivery people don’t speak English.

Scroll down to the payment section. Select the highlighted option.

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Select the highlighted option. That’s the only one I have been able to shop with.

Scroll a bit more and in case you have a cupon, you can add it here. The site gives you cupons every once in a while.

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the first highlight is how many cupons I have. The green button is to add the cupon. If u get an error message it means the cupon doesn’t apply to the purchase.

Check that your phone number is correct – again- and then check the last checkbox and click the green button to pay.

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check the box and green button to pay.

If you get any other message that is not the following, go back and check that your address is correct and that you ticked and filled all appropriate fields and checkboxes.

If you don't get this message after clicking the green button, something's wrong!

This will confirm your time of delivery and address. If you don’t get this message after clicking the green button, something’s wrong!

Now here’s were it gets tricky. Be sure to have these things handy:

  • Alien Resident Card Number
  • Bank Account Number
  • ATM Card password
  • Online banking codes card
  • Identity Certificate file (bank certificate, its either in a USB or in your computer or phone)
  • Certificate’s password.

Here’s an example of the bank codes card so you know what I’m talking about:

If you have never used the card it will have a black sticker covering the numbers table.

If you have never used the card it will have a black sticker covering the numbers table.

OK Let’s Start!!!!!

Tick all boxes and press the left blue button.

Tick all boxes and press the left blue button.

type your phone and press the blue left button.

type your phone and press the blue left button.

Fill in the fields fast. The first one is your bank account number, the second is your ATM card password, and the third is your Alien registration card number.

Fill in the fields fast. The first one is your bank, then your account number, then is your ATM card password (PIN), and the last one is your Alien registration card number. If you take too long in any step, it will time out. Press the second button, from left to right “결제”

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Put the four last numbers of the serial number of your online banking codes card in the boxes. first button from left to right to continue.

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This will change every time. In this case, it is asking me to put the first two numbers from my online banking codes card’s box number 3; and the last two numbers from my codes card’s box number 4. fill it and click the first button (from left to right) on the bottom .

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Type your certificate password. Press the second button from left to right.

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type your email. press the blue button.

If it all went correctly, you should get a text from your bank saying that you made a payment to these people and you will be sent to a congratulations page. You really should celebrate, shopping online in this country is really hard!

But most importantly, I am shocked that the companies have not thought about offering the service in English or at least over the phone connected to their UK customer service or whatever. I know that foreigners would use this a lot.

Just in case you are wondering, it took me about 3 months to figure everything out and get it working. I hope you can do it in less time!

Any tips? Did I miss something? Let me know in the comments!